Ongoing service interruption with Mobile Terminals

Incident Report for Worldline

Resolved

We have confirmed that as of 13:25 CET, normal connection service has been resumed and you will be able to use the mobile connectivity in your terminal again.

We apologise for any inconvenience caused.

Posted Sep 01, 2025 - 13:32 CEST

Investigating

We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 10:33 CET 1st of September.

Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals.

We have contacted the party involved and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Posted Sep 01, 2025 - 10:54 CEST

This incident affected: Worldline Instore PSP (Mobile terminal connectivity).