Bambora Online Europe Status
All Systems Operational
ePay Operational
Bambora Checkout Operational
Acquirers Operational
Swedbank Acquiring Operational
Clearhaus Acquiring Operational
Nets/Teller Acquiring Operational
Bambora Acquiring Operational
Handelsbanken Acquiring Operational
Elavon Acquiring Operational
Lindorff Acquiring Operational
Nordea Operational
3rd Party Services Operational
MobilePay Online Operational
ViaBill Operational
PayPal Operational
Swish Operational
Vipps Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 20, 2019
Completed - The scheduled maintenance has been completed.
May 20, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:00 CEST
Scheduled - INFORMATION
Dankort og Internationale Korttransaktioner (f.eks. Mastercard, Visa, JCB and AMEX) vil blive afvist i to perioder af op til 5 minutters varighed 20.05.2019 i tidsrummet kl. 02:00 til kl. 05:00.

ÅRSAG
Afvisningen af korttransaktioner skyldes en planlagt vedligeholdelse af vores kortplatform.


- - - - - ENGLISH VERSION - - - - -

INFORMATION
Dankort and International Card Transactions (e.g. MasterCard, Visa, JCB and Amex) will be rejected during two periods of up to 5 minutes between 02:00 and 05:00 CET (GMT+ 1) (in summer: CEST/GMT +2) on 20.05.2019.

REASON
Card transactions will be rejected due to planned maintenance of our card platform.
May 15, 11:11 CEST
May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
Completed - The scheduled maintenance has been completed.
May 17, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 04:00 CEST
Scheduled - Date and time: 2019-05-14 and 2019-05-17 04:00 – 06:00 CET
Description: During the mentioned time slot network maintenance will be performed.
There will be short interruptions in the card authorization traffic caused by the maintenance.
We apologize for any inconvenience.
Apr 25, 13:40 CEST
May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Resolved - This incident has been resolved.
May 14, 06:27 CEST
Identified - The disturbance is caused by a planned network maintenance 04:00-06:00 CET.
May 14, 05:17 CEST
Investigating - We are currently investigating this issue.
May 14, 05:01 CEST
Completed - The scheduled maintenance has been completed.
May 14, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 04:00 CEST
Scheduled - Date and time: 2019-05-14 and 2019-05-17 04:00 – 06:00 CET
Description: During the mentioned time slot network maintenance will be performed.
There will be short interruptions in the card authorization traffic caused by the maintenance.
We apologize for any inconvenience.
Apr 25, 13:40 CEST
May 13, 2019

No incidents reported.

May 12, 2019
Completed - The scheduled maintenance has been completed.
May 12, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 22:00 CEST
Scheduled - From Nets:
This is to notify you of an extraordinary maintenance window from
11.05.2019 22:00 until 12.05.2019 03:40 (CET) on our network in the
production environment with “Single Point Of Failure” operations but no
planned downtime on Nets services.

In worst case instability or outages up to 10 minutes might happen on
services going in and out of Nets during that period.
May 6, 08:49 CEST
Completed - The scheduled maintenance has been completed.
May 12, 03:40 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:00 CEST
Scheduled - Information from Nets

This to inform you that we by mistake have informed you incorrectly about
the duration of the extraordinary maintenance window on our network in the
production environment going on in the weekend 11.05-12.05.2019.

The correct time slot for the extraordinary maintenance window is from
11.05.2019 21:00 until 12.05.2019 03:40 (CEST).

In worst case instability or outages up to 10 minutes might happen on
services going in and out of Nets during that period.

We apologize for the inconvenience.
May 9, 13:20 CEST
May 11, 2019
Completed - The scheduled maintenance has been completed.
May 11, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 00:30 CEST
Scheduled - Swedbank will perform a disaster recovery test 11 - 12. May 2019

Saturday 11th of May and Sunday 12th of May from 00.30 am CET to 06.00 am CET both nights
During the above mentioned time slots, Swedbank will perform a disaster recovery test (DRT).
There might be short interruptions in the card authorization traffic due to this test.
We apologize for any inconvenience.
May 3, 10:46 CEST
May 10, 2019

No incidents reported.

May 9, 2019
Resolved - This incident has been resolved.
May 9, 23:12 CEST
Investigating - 2019-05-09, 20:10


Just nu har vi problem med Swish och inga betalningar kan genomföras. Vi arbetar för fullt med att lösa problemet och återkommer så snart vi vet mer. Vi ber om ursäkt för besväret.

Vi ber om ursäkt för besväret.

Vänliga hälsningar,
Swish
_____________

2019-05-09, 20:10

At the moment, we are experiencing disturbances at Swish and no payments can be made. We are working to fix the problem and we will send you a new email as soon as the disturbance is resolved.

We apologize for the inconvenience.

Kind regards,
Swish
May 9, 20:19 CEST
May 8, 2019
Resolved - This incident has been resolved.
May 8, 21:13 CEST
Update - We still experience issues with MobilePay and investigations are still ongoing.
May 8, 17:05 CEST
Investigating - MobilePay are currently observing service degradation on the following MobilePay services:

- MobilePay Subscriptions (fully down)
- MobilePay Finland (fully down)
- MobilePay Box (fully down)
- MobilePay MyShop (significant impact)
- MobilePay Online (limited impact)
- MobilePay PoS (limited impact)
- MobilePay Support Tool (prolonged response times)
- MobilePay Invoice (fully down)
- MobilePay Portal (fully down)

Next update within an hour (5PM CET)
May 8, 16:09 CEST
May 7, 2019

No incidents reported.

May 6, 2019

No incidents reported.