Resolved -
Evry communication is stable and the incident is considered to be resolved.
Dec 3, 13:11 CET
Monitoring -
Evry communication is now re-established, and payments are being processed again on both ePay and Bambora Checkout.
We will monitor to ensure the issue is resolved completely.
Dec 3, 12:17 CET
Update -
The issue is still being investigated.
To clarify, merchants with the following acquirer agreements are affected, as they are processed through Evry.
ePay Platform:
Swedbank
Handelsbanken
Elavon
Bambora Checkout Platform:
Bambora
Dec 3, 12:04 CET
Investigating -
All communication towards Evry is currently down on both ePay and Bambora Checkout platforms.
We are working on resolving this.
No Payments through Evry are getting processed due to this.
Dec 3, 11:34 CET