Bambora Online Europe Status
All Systems Operational
ePay Operational
Bambora Checkout Operational
Acquirers Operational
Swedbank Acquiring Operational
Clearhaus Acquiring Operational
Nets/Teller Acquiring Operational
Bambora Acquiring Operational
Handelsbanken Acquiring Operational
Elavon Acquiring Operational
Lindorff Acquiring Operational
Nordea Operational
3rd Party Services Operational
MobilePay Online Operational
ViaBill Operational
PayPal Operational
Swish Operational
Vipps Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Nets-info: Serviceopdatering på kortplatformen / Planned maintenance of card platform Nov 18, 02:00-05:00 CET
INFORMATION
Dankort og Internationale Korttransaktioner(f.eks. Mastercard, Visa, JCB and AMEX) vil blive afvist i to perioder af op til 5 minutters varighed 18.11.2019 i tidsrummet kl. 02:00 til kl. 05:00.


ÅRSAG
Afvisningen af korttransaktioner skyldes en planlagt vedligeholdelse af vores kortplatform.


- - - - - ENGLISH VERSION - - - - -


INFORMATION
Dankort and International Card Transactions(e.g. MasterCard, Visa, JCB and Amex) will be rejected during two periods of up to 5 minutes between 02:00 and 05:00 CET (GMT+ 1) (in summer: CEST/GMT +2) on 18.11.2019.


REASON
Card transactions will be rejected due to planned maintenance of our card platform.
Posted on Nov 14, 09:10 CET
Past Incidents
Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Nets Transaction Capture and Credit Issues
Resolved - All transactions affected by the Capture and Credit and pbsresponse -2 issue have been corrected, and it is now possible to Capture and Credit these transactions.

We apologize the inconvenience.
Nov 15, 20:48 CET
Update - All transactions affected by the issue related to Capture and Credit and pbsresponse -2 have been identified and a solution to correct them have been made.

We hope to have all affected transactions corrected later today/tonight.
Nov 15, 15:09 CET
Identified - Capture and Credit of some Nets transactions created on the 13th of November is not possible and will result in pbsresponse -2.

We are working on resolving this.

Sorry for the inconvenience.
Nov 14, 15:20 CET
Nov 13, 2019
Issue with Capture/Credit and Delete operations
Resolved - All transactions that were affected by the issue have now been corrected and Capture, Credit and Delete will work again for these.
Nov 13, 16:11 CET
Update - Issue with Capture, Credit and Delete operations on our platform have now been resolved .

However some transactions made in that timeperiod for the incident will still fail : Capture, Credit and Delete.

Transactions are NOT lost and all will be able to handle the operations as soon as we have corrected the issue

We will keep you updated.

Sorry for the inconvenience
Nov 13, 14:44 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 14:14 CET
Investigating - We are seeing an issue with Capture, Credit and Delete operations on our platform.

Merchants get -1005 errorcode.

We are investigating
Nov 13, 13:42 CET
Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Database maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 05:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 05:02 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 5, 07:53 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 4, 15:12 CET
EVRY Card Services Information / Planned Network maintenance at MasterCard
Completed - The scheduled maintenance has been completed.
Nov 7, 02:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 01:30 CET
Scheduled - EVRY Card Services Information / Planned Network maintenance at MasterCard

Date and time: 2019-11-07 01:30 – 02:30

Description: During the mentioned time slot network maintenance will be performed at MasterCard.

There will be interruptions on MasterCards authorization traffic caused by the maintenance.
Oct 25, 09:19 CEST
Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

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