Bambora Online Europe Status
All Systems Operational
Bambora Online PSP Operational
Bambora Classic (ePay) ? Operational
Bambora Checkout ? Operational
Bambora Online Acquirers Operational
Bambora GA Operational
Nets/Teller Operational
EVRY Operational
Swedbank Operational
Handelsbanken Operational
Elavon Operational
Nordea Operational
Collector Bank Operational
Bambora Online 3rd Party Services Operational
MobilePay Online Operational
ViaBill Operational
PayPal Operational
Swish Operational
Vipps Operational
Bambora Instore PSP Operational
Gateway Operational
TMS Operational
Bambora Instore Hosts Operational
AcquirerHub Operational
Swedbank Pay Operational
Nets Operational
EVRY Operational
Bambora Instore 3rd Party Services Operational
Telia Operational
Sierra Operational
FexCo Operational
Collector Operational
Bambora Instore User Portals Operational
WebManager Operational
PartnerPortal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021
Resolved - This incident has been resolved.
Aug 3, 20:53 CEST
Identified - Nets have identified an issue with their payment gateway platform which is causing issues.

Fromt Nets:
"The payment gateway is currently subject to disruptions.

IMPACT
Some E-commerce merchants are not able to process card payment transactions via Nets DK - affecting up to 90% of the traffic.

Start time: 2021-08-03 14:30 CEST"

The incident will be update when new information is received from Nets
Aug 3, 15:58 CEST
Investigating - We are experiencing long response times and increased decline rate towards the Nets acquirer on both Bambora Online Classic and Bambora Online Checkout.

The issue is being investigated together with Nets. We will update soon with more information.
Aug 3, 14:53 CEST
Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021
Resolved - We have been closely monitoring since the corrective action was taken by our service provider, and have observed no additional impact. We are considering this issue resolved at this time.

We apologise for the service interruption and we thank you for your patience.
Jul 27, 21:53 CEST
Monitoring - We experienced a disruption with one of our service providers. Corrective action has been taken, and services are restored. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed.

We apologise for the service interruption and we thank you for your patience.
Jul 27, 21:24 CEST
Investigating - We are currently experiencing service disruptions affecting transaction processing. The issue is being investigated as a matter of urgency and the service will be restored at the earliest possible opportunity.

Updates will be provided as soon as additional information becomes available.

We apologise for any inconvenience.
Jul 27, 21:07 CEST
Resolved - The incident has been resolved.
Jul 27, 16:03 CEST
Monitoring - A fix has been implemented and we are monitoring the results
Jul 27, 14:39 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 27, 11:14 CEST
Update - We are continuing to investigate this issue with our service provider Sierra.
Jul 27, 09:16 CEST
Investigating - Bambora is experiencing a disruption with the services listed below.

We apologize for the disruption and Sierra are working quickly to restore the service.
Updates will be provided as soon as additional information is available.
Jul 26, 13:25 CEST
Jul 26, 2021
Jul 25, 2021

No incidents reported.

Jul 24, 2021
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

We apologize for the service interruption and we thank you for your patience while our partners worked to restore service.
Jul 24, 13:40 CEST
Monitoring - Bambora has experienced a disruption with the services listed below. Corrective action was taken immediately from our partner, and services should be restored. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Jul 23, 12:32 CEST
Update - We are continuing to investigate this issue.
Jul 23, 11:39 CEST
Investigating - Bambora is experiencing a disruption with the services listed below. Sierra have identified what is causing the disruption and are taking corrective actions to resolve the issue.

We apologize for the disruption and Sierra are working quickly to restore the service. Updates will be provided as soon as additional information is available.
Jul 23, 11:38 CEST
Jul 23, 2021
Jul 22, 2021

No incidents reported.