Bambora Online Status

Bambora Online Europe Status

All Systems Operational

Bambora Online PSP Operational

Bambora Classic (ePay) Operational

Bambora Checkout Operational

Bambora Online Acquirers Operational

Bambora GA Operational

Nets/Teller Operational

EVRY Operational

Swedbank Operational

Handelsbanken Operational

Elavon Operational

Nordea Operational

Collector Bank Operational

Bambora Online 3rd Party Services Operational

MobilePay Online Operational

ViaBill Operational

PayPal Operational

Swish Operational

Vipps Operational

Bambora Instore PSP Operational

Gateway Operational

TMS Operational

Bambora Instore Hosts Operational

AcquirerHub Operational

Swedbank Pay Operational

Nets Operational

EVRY Operational

Bambora Instore 3rd Party Services Operational

Telia Operational

Sierra Operational

FexCo Operational

Collector Operational

Bambora Instore User Portals Operational

WebManager Operational

PartnerPortal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

Bambora Online Nets Service Disruption

Resolved - This incident has been resolved.
Aug 3, 20:53 CEST

Identified - Nets have identified an issue with their payment gateway platform which is causing issues.

Fromt Nets:
"The payment gateway is currently subject to disruptions.

IMPACT
Some E-commerce merchants are not able to process card payment transactions via Nets DK - affecting up to 90% of the traffic.

Start time: 2021-08-03 14:30 CEST"

The incident will be update when new information is received from Nets
Aug 3, 15:58 CEST

Investigating - We are experiencing long response times and increased decline rate towards the Nets acquirer on both Bambora Online Classic and Bambora Online Checkout.

The issue is being investigated together with Nets. We will update soon with more information.
Aug 3, 14:53 CEST

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

Service disruption on: transaction processing

Resolved - We have been closely monitoring since the corrective action was taken by our service provider, and have observed no additional impact. We are considering this issue resolved at this time.

We apologise for the service interruption and we thank you for your patience.
Jul 27, 21:53 CEST

Monitoring - We experienced a disruption with one of our service providers. Corrective action has been taken, and services are restored. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed.

We apologise for the service interruption and we thank you for your patience.
Jul 27, 21:24 CEST

Investigating - We are currently experiencing service disruptions affecting transaction processing. The issue is being investigated as a matter of urgency and the service will be restored at the earliest possible opportunity.

Updates will be provided as soon as additional information becomes available.

We apologise for any inconvenience.
Jul 27, 21:07 CEST

Service disruption on: Sierra simcards

Resolved - The incident has been resolved.
Jul 27, 16:03 CEST

Monitoring - A fix has been implemented and we are monitoring the results
Jul 27, 14:39 CEST

Identified - The issue has been identified and a fix is being implemented.
Jul 27, 11:14 CEST

Update - We are continuing to investigate this issue with our service provider Sierra.
Jul 27, 09:16 CEST

Investigating - Bambora is experiencing a disruption with the services listed below.

We apologize for the disruption and Sierra are working quickly to restore the service.
Updates will be provided as soon as additional information is available.
Jul 26, 13:25 CEST

Jul 26, 2021

Jul 25, 2021

No incidents reported.

Jul 24, 2021

Service disruption on:

Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

We apologize for the service interruption and we thank you for your patience while our partners worked to restore service.
Jul 24, 13:40 CEST

Monitoring - Bambora has experienced a disruption with the services listed below. Corrective action was taken immediately from our partner, and services should be restored. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Jul 23, 12:32 CEST

Update - We are continuing to investigate this issue.
Jul 23, 11:39 CEST

Investigating - Bambora is experiencing a disruption with the services listed below. Sierra have identified what is causing the disruption and are taking corrective actions to resolve the issue.

We apologize for the disruption and Sierra are working quickly to restore the service. Updates will be provided as soon as additional information is available.
Jul 23, 11:38 CEST

Jul 23, 2021

Jul 22, 2021

No incidents reported.