Resolved -
There is an improvement in service operations, and transactions are now proceeding normally.
The incident has been resolved.
May 21, 16:01 CEST
Update -
The issue appears to be mitigated. We are continuing to monitor closely.
May 21, 15:20 CEST
Monitoring -
A fix has been implemented by Nets. We will continue to monitor the services to ensure stability.
May 21, 14:15 CEST
Identified -
The disturbance is due to operational issues at Nets. This may affect authorizations and other payment operations that rely on Nets acquiring. Worldline’s acquiring service remains operational.
We are monitoring the situation closely and will provide an update as soon as more information is available.
May 21, 09:58 CEST
Investigating -
We are currently experiencing a service disruption that is affecting Worldline Checkout authorizations. The issue is being investigated as a matter of urgency and the service will be restored at the earliest possible opportunity.
May 21, 09:30 CEST