Bambora Status

Bambora Nordics Status

All Systems Operational

Bambora Online PSP Operational

Bambora Classic (ePay)

Operational

Bambora Checkout

Operational

Bambora Online Additional Payment Methods Operational

MobilePay Online Operational

ViaBill Operational

PayPal Operational

Swish Operational

Vipps Operational

Direct Banking Operational

Walley Operational

Bambora Instore PSP Operational

Bambora Instore Operational

Mobile terminal connectivity Operational

Bambora Instore 3rd Party Services Operational

DCC Operational

Invoice Operational

Bambora Acquiring Operational

Settlement Operational

Reports Operational

Authorizations Operational

Bambora User Portals Operational

Merchant Portal - reports.bambora.com Operational

ePay Classic admin - admin.ditonlinebetalingssystem.dk Operational

Bambora Checkout Merchant UI - merchant.bambora.com Operational

Bambora Checkout Reseller Portal - reseller.bambora.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned maintenance: Mobile terminal connectivity Oct 11, 2023 02:00-05:00 CEST

We have been informed of an upcoming planned maintenance by one of our mobile network connectivity providers.

The maintenance is announced for 2023-10-11 02:00 CEST until 2023-10-11 05:00 CEST.

Expected impact: During the scheduled time window, approximately 10 min downtime for IWL 250 terminals.

If you experience problems after or during the maintenance, please restart your device.

Impacted Country: Sweden
Geographical area: Dalarna County, Värmland County, Part of Västmanlands County
Part of Örebro County, Gotland County, Södermanlands County, Uppsala County and Östergötlands County.
Posted on Sep 26, 2023 - 16:34 CEST

Past Incidents

Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

Delayed acquiring IC++ reports

Resolved - We would like to update you about yesterdays incident affecting acquiring IC++ reports.

The reports were successfully generated yesterday at around 6PM CET

We again apologize for any inconvenience caused.
Sep 26, 07:16 CEST

Monitoring - We would like to inform you about technical issues affecting acquiring IC++ reports scheduled for today (2023-09-25).

As a result of a technical error, those expecting today's acquiring IC++ report should anticipate a slight delay in delivery, with the report arriving a couple of hours later than usual. Additionally, it's possible that some customers may receive multiple reports due to this technical issue.

This incident is limited to issues related to delivery of reporting, settlements are unaffected.

We apologize for the inconvenience this may cause.
Sep 25, 16:18 CEST

Sep 25, 2023

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

Acquiring settlements - Delayed settlements for some Finnish customers

Resolved - We would like to update you on the technical issue that was identified with a partner / payment service provider which affected some of our Finnish customers, causing a delay in the processing of transactions and turn the settlement of those transactions.

The transactions affected by this issue have now been settled.

We apologize for any inconvenience this may have caused.
Sep 20, 10:34 CEST

Monitoring - We would like to update you on the technical issue that was identified with a partner / payment service provider which affected some of our Finnish customers, causing a delay in the processing of transactions and turn the settlement of those transactions.

We have received information that the issues have been resolved and we expect to be able to fully process the transactions and settlements by tomorrow 2023-09-20.

We apologize for any inconvenience this may have caused and we will monitor until the processing has been finalized.
Sep 19, 15:46 CEST

Investigating - We would like to inform you about an ongoing technical issue with a partner / payment service provider affecting some of our Finnish customers and causing a delay in the processing of transactions and in turn the settlement of the transactions concerned.

Due to this, the funds associated with the transactions concerned will be credited to your account with a delay and settlements will be performed once transactions for the dates concerned have been received by Worldline from the payment service provider.

We are in contact with the parties involved who are investigating the issue with highest priority and we will update you as soon as more information becomes available.

This issue only concerns some of our Finnish customers.

We apologize for any inconvenience this may have caused.
Sep 18, 16:53 CEST

Sep 19, 2023

Incident affecting authorizations

Resolved - We have been closely monitoring since our services was restored and have observed no additional impacts. We are considering this issue resolved at this time.

We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Sep 19, 11:34 CEST

Update - We are continuing to monitor for any further issues.
Sep 19, 10:27 CEST

Monitoring - We experienced a service disruption between 09:30 - 10:03 CET impacting authorizations. Corrective actions have been taken, and services are restored since 10:03 CET. We are currently monitoring to ensure stability.

We apologize for the service interruption and we thank you for your patience.
Sep 19, 10:24 CEST

Investigating - We are currently experiencing a service disruption affecting all card authorizations. The issue is being investigated as a matter of urgency and the service will be fully restored at the earliest possible opportunity.

Updates will be provided as soon as additional information becomes available.

We apologize for any inconvenience.
Sep 19, 09:50 CEST

Sep 18, 2023

Sep 17, 2023

No incidents reported.