Some MobilePay transactions are getting declined

Incident Report for Worldline

Resolved

This incident has been resolved.
Posted Jan 24, 2021 - 22:04 CET

Monitoring

Some merchants may experience that MobilePay transactions are declined with error code -1014. This may be due to some banks, not being compliant with SCA/PSD2 rules yet. We are monitoring the matter closely and will update you if any further information is relayed to us.
Posted Jan 14, 2021 - 15:25 CET
This incident affected: Worldline Online Additional Payment Methods (MobilePay Online).
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