Ongoing service interruption with Mobile terminal connectivity
Incident Report for Worldline
Resolved
Please be informed that due to a technical issue with an external mobile connectivity provider, your may have experienced disruptions when performing transactions with your mobile terminal between 17:14 and 19:56 CET today (2023-08-27).

We confirm that as of 19:56 CET, normal service has been resumed and you will be able to perform transactions again.

We apologise for any inconvenience caused.
Posted Aug 27, 2023 - 21:03 CEST
Monitoring
Please be informed that due to a technical issue with an external mobile connectivity provider, your may have experienced disruptions when performing transactions with your mobile terminal between 17:14 and 19:56 CET today (2023-08-27).

We confirm that as of 1956 CET, we have seen improved connectivity for our devices and service has been resumed. We will continue to monitor the services to ensure stability.

We apologise for any inconvenience caused.
Posted Aug 27, 2023 - 20:03 CEST
Investigating
We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 17:14 CET on 2023-08-27.

Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals.

We have contacted the party involved and will update you as soon as more information becomes available.

Thank you for your patience and understanding.
Posted Aug 27, 2023 - 17:49 CEST
This incident affected: Worldline Instore PSP (Mobile terminal connectivity).