MobilePay Online Issues

Incident Report for Worldline

Resolved

MobilePay have resolved their issue at 15:43 CEST, and MobilePay Online payment processing is back to normal on all platforms.

Posted Sep 25, 2019 - 16:41 CEST

Monitoring

MobilePay have identified an issue in their system which was causing problems for MobilePay Online payments on ePay and Bambora Checkout platforms.

The issue should now be resolved, but we will continue to monitor for a while.

Posted Sep 25, 2019 - 15:57 CEST

Investigating

We are currently experiencing issues with MobilePay Online payments on both ePay and Bambora Checkout platforms.

Issues began 15:01 CEST.

We are investigating and will update soon.

Posted Sep 25, 2019 - 15:36 CEST

This incident affected: Worldline Online Additional Payment Methods (MobilePay Online) and Worldline Online PSP (Worldline Checkout).