Ongoing service interruption with Evry

Incident Report for Worldline

Resolved

The incident has been resolved.
Posted Oct 04, 2022 - 13:50 CEST

Update

Due to a technical problem customers using an Evry acquirer might have experienced problems performing transactions on the Bambora Classic (ePay).

Our technical teams have identified the cause of this disruption and the problem has been resolved at 12:18 CET.

We apologize for any inconvenience.
Posted Oct 04, 2022 - 12:25 CEST

Monitoring

Due to a technical problem customers using an Evry acquirer might have experienced problems performing transactions on the Bambora Classic (ePay).

Our technical teams have identified the cause of this disruption and the problem has been resolved at 12:18 CET.

We apologize for any inconvenience.
Posted Oct 04, 2022 - 12:24 CEST

Investigating

We would like to inform you that Evry acquirers are temporarily unavailable for payment processing.

The issue is being investigated as a matter of urgency and services will be restored at the earliest possible opportunity.

We will update you as soon as more information becomes available.

We apologize for any inconvenience.
Posted Oct 04, 2022 - 12:10 CEST
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