Please be informed that due to a technical issue with an external mobile connectivity provider, your may have experienced disruptions when performing transactions with your mobile terminal between 10:38 and 14:59 CET on 3 april.
We confirm that as of 14:59 CET, normal service has been resumed and you will be able to perform transactions again.
We apologise for any inconvenience caused.
Posted Apr 04, 2025 - 07:20 CEST
Monitoring
Please be informed that due to a technical issue with an external mobile connectivity provider, your may have experienced disruptions when performing transactions with your mobile terminal between 10:00 and 14:00 CET today.
We confirm that as of 13:47 CET, we have seen improved connectivity for our devices and service has been resumed. We will continue to monitor the services to ensure stability.
We apologise for any inconvenience caused.
Posted Apr 03, 2025 - 14:24 CEST
Investigating
We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 10:38 CET.
Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals.
We have contacted the party involved and will update you as soon as more information becomes available.
Thank you for your patience and understanding.
Posted Apr 03, 2025 - 10:53 CEST
This incident affected: Worldline Instore PSP (Mobile terminal connectivity).