Due to a technical problem your customers might have experienced problems to perform transactions using the instore platform between 07:20 and 07:51 CET (2022-05-04).
Our technical teams have identified the cause of this disruption and the problem has been resolved at 07:51 CET.
We apologise for any inconvenience.
Posted May 04, 2022 - 11:32 CEST
Monitoring
The service disruption with has ended and our services have returned to a normal and operational state since 07:51. We'll continue monitoring the service.
Posted May 04, 2022 - 08:36 CEST
Investigating
We are currently experiencing a service disruption that is affecting transactions on our instore services. The issue is being investigated as a matter of urgency and the service will be fully restored at the earliest possible opportunity.
Updates will be provided as soon as additional information becomes available.