Ongoing service interruption with Mobile Terminals

Incident Report for Worldline

Resolved

We would like to inform you about an ongoing issue with an external mobile connectivity provider is now resolved since 14:33 CET.
Posted Mar 26, 2025 - 15:15 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 26, 2025 - 12:08 CET

Investigating

We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 10:28 CET on 26 March.

Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals.

We have contacted the party involved and will update you as soon as more information becomes available.

Thank you for your patience and understanding.
Posted Mar 26, 2025 - 10:39 CET
This incident affected: Worldline Instore PSP (Mobile terminal connectivity).