Service disruption on: Merchant Interface synchronization delay

Incident Report for Worldline

Resolved

This incident has been resolved.
Posted Feb 27, 2021 - 08:20 CET

Identified

We are currently experiencing some delays in data synchronization to the Merchant UI (merchant.bambora.com) for some merchants. This means that there will be a delay of roughly 2½ hours before new transactions are visible in the UI.

This does not affect the processing of new transactions, only when they can be viewed in the Merchant UI.
Posted Feb 26, 2021 - 11:45 CET
This incident affected: Worldline Online PSP (Worldline Checkout).