Problems with Evry, Swedbank, Handelsbanken and Elavon payments

Incident Report for Bambora Online

Resolved

This incident has been resolved.

Posted Jan 21, 2021 - 10:57 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2021 - 16:25 CET

Identified

Evry has problems with their connection and the problem is recurring. We are currently investigating with them on how this can be resolved.

Posted Jan 20, 2021 - 13:17 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2021 - 12:01 CET

Update

We are continuing to investigate this issue.

Posted Jan 20, 2021 - 10:23 CET

Update

We are continuing to investigate this issue.

Posted Jan 20, 2021 - 10:22 CET

Investigating

We are currently investigating this issue.

Posted Jan 20, 2021 - 10:21 CET

This incident affected: Acquirers (Swedbank Acquiring, Handelsbanken Acquiring, Elavon Acquiring, Evry Acquiring) and ePay.