Service disruption on: Sierra simcards for mobile terminals

Incident Report for Worldline

Resolved

This incident has been resolved.
Posted Sep 08, 2021 - 14:50 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 08, 2021 - 14:31 CEST

Update

We are continuing to investigate this issue.
Posted Sep 08, 2021 - 14:00 CEST

Investigating

We are currently investigating a downgraded performance of mobile terminals with a sierra sim card.
Posted Sep 08, 2021 - 13:58 CEST
This incident affected: Worldline Instore PSP (Mobile terminal connectivity).