Worldline Status

Bambora Nordics Status

All Systems Operational

Worldline Online PSP Operational

Worldline Checkout Operational

Worldline Online Additional Payment Methods Operational

MobilePay Online Operational

ViaBill Operational

Google Pay Operational

Swish Operational

Vipps Operational

Direct Banking Operational

Walley Operational

Apple Pay Operational

Worldline Instore PSP Operational

Worldline Instore Operational

Mobile terminal connectivity Operational

Worldline Instore 3rd Party Services Operational

DCC Operational

Invoice Operational

Worldline Acquiring Operational

Settlement Operational

Reports Operational

Authorizations Operational

Worldline User Portals Operational

Merchant Portal - reports.bambora.com Operational

Worldline Checkout Merchant UI - merchant.bambora.com Operational

Worldline Checkout Reseller Portal - reseller.bambora.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

Delayed Acquiring IC++ reports - 2025-03-31

Resolved - All reports delivered by 19:30 CET
Apr 1, 08:11 CEST

Monitoring - We want to inform you of a delay in the IC++ reports scheduled for today, 2025-03-31.

Those expecting today's acquiring IC++ report should anticipate a slight delay in delivery. This incident only affects the delivery of reporting, settlements are unaffected.

The report jobs is expected to complete at 17:30 CET

We apologize for any inconvenience this may cause and appreciate your patience.
Mar 31, 16:40 CEST

Mar 31, 2025

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Ongoing service interruption with Mobile Terminals

Resolved - We would like to inform you about an ongoing issue with an external mobile connectivity provider is now resolved since 14:33 CET.
Mar 26, 15:15 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 12:08 CET

Investigating - We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 10:28 CET on 26 March.

Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals.

We have contacted the party involved and will update you as soon as more information becomes available.

Thank you for your patience and understanding.
Mar 26, 10:39 CET

Delayed settlements and reporting for Bambora Acquiring transactions

Resolved - We would like to inform you that the technical issues affecting settlements and reporting scheduled for March 25, 2025, have been resolved.

As a result of the incident, funds associated with the relevant transactions are being credited to affected customers accounts with a delay of one day. Consequently, the reporting of these transactions will be included in todays (March 26, 2025) reporting, also delayed by one day.

Thank you for your patience and understanding throughout this process.

We apologize for any inconvenience this may have caused.
Mar 26, 09:51 CET

Investigating - We would like to inform about technical issues affecting settlements and reporting scheduled for March 25, 2025.

Due to these issues, the funds associated with the relevant transactions may be credited to some customers accounts one day later than expected. As a result, a delay in reporting of the associated transactions may also be anticipated.

We are currently investigating the potential impact of this incident and will provide further updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your understanding.
Mar 25, 12:04 CET

Mar 25, 2025

Mar 24, 2025

Planned maintenance - Card scheme maintenance

Completed - The scheduled maintenance has been completed.
Mar 24, 02:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 CET

Scheduled - We would like to inform you of upcoming card scheme maintenance taking place:
March 23, 2025 06:00 CET - March 24, 2025 02:00 CET

During this window, you may experience delays in the delivery of acquiring reports as a result of the planned maintenance. However, we expect normal service to resume promptly once maintenance is complete.

Please rest assured our teams will be closely monitoring the situation to minimize any potential impact.

Thank you for your patience and understanding.
Mar 20, 15:19 CET

Mar 23, 2025

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Ongoing service interruption with Mobile Terminals

Resolved - This incident has been resolved.
Mar 20, 13:29 CET

Update - Please be informed that due to a technical issue with an external mobile connectivity provider, your may have experienced disruptions when performing transactions with your mobile terminal between 05:00 and 10:00 CET today.

We confirm that as of 09:05 CET, normal service has been resumed and you will be able to perform transactions again.

We apologise for any inconvenience caused.
Mar 20, 13:28 CET

Investigating - We would like to inform you about an ongoing issue with an external mobile connectivity provider.

Due to this you may experience connectivity disruptions on your mobile terminal.

We have contacted the party involved and will update you as soon as more information becomes available.

Thank you for your patience and understanding.
Mar 20, 07:03 CET

Mar 19, 2025

No incidents reported.